Friday, August 16, 2013
Want fries with that?
How many times have you heard the phrase "would you like fries with that"? This is a staple term for sales. When you are selling any product or service there are additional ones which correspond to the one the customer ordered, like fries with a hamburger. These "fries" are value added sales which take little to no time on your part but can reap you additional profit. If you or your employees don't ask you risk losing this additional sale to a competitor who in turn could take future orders from you as well. Remind your employees that these additional sales add up for the company profit and give the employee incentive to make these additional sales through commissions or profit sharing. This shows the employees that you care for them as much as the business.